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What can we help you with?

BestMARC Support Center

View help Documentation, How-to Slidehows, and FAQs for BestMARC.

MARC Magician Support

View help Documentation, How-to Slidehows, and FAQs for MARC Magician.

Customer Service

Email Customer Service with non-technical questions about billing, users, or your account.

Technical Support

Email Technical Support with product questions such as installations, importing or exporting, or using our products.

General Information

For additional questions you may have, including signing up for a free webinar or database diagnostic, email us and we'll make sure it gets answered.

When you need to talk to someone.

We believe that person to person contact is the best method for handling thorny issues quickly and easily. With Mitinet, you have our in-house support staff ready to help you make the most of your Mitinet subscription or software. We won't give up until you have the answers you need.

Email the desired department with the buttons above, or call us at 1-800-824-6272.

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I'd Like to...

Check all that apply.

Fix errors and duplicate record in my database.

Prepare for conversion to a union catalog.

Update subject headings to be more kid friendly.

Reduce the amount of time I spend on data entry and processing.

Increase the number of MARC records that have reading program scores.

Convert my database to RDA.

Update my account information

Resend my product subscription information

Thank you. We'll get back to you as soon as we can.

If it's between 8am - 4pm Mon-Fri (central) you can also call us at 1-800-824-6272.

1-800-824-6272
Hours: 7am-4pm Central

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This message is for Customer Service.